Refund Policy

Last updated 2026-11-09

30 days, no questions asked

If MyTwig is not right for you, ask for a refund within 30 days of purchase and you get your money back in full.

How to ask

Reply to your receipt email, use the link in it to contact Paddle, or email support@herosizy.dev with your order number. Refunds go back to the payment method you used, usually within 5 to 10 business days.

After a refund

The refunded license is revoked: MyTwig stops accepting it once it next checks for updates.